bdoky Terms and Conditions
Please read these terms carefully before using our platform — they define your rights and responsibilities.
Welcome to bdoky. The terms and conditions ('Terms') set out in this document apply to your use of the bdoky platform and all related services. By accessing the website or creating an account, you are considered to have accepted these Terms. If you do not agree to these Terms, please refrain from using our services.
Table of Contents
- 1. Definitions and Interpretation
- 2. Account Registration
- 3. Age Verification and Identity Proof
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Account Closure and Suspension
- 11. Limitation of Liability
- 12. Changes to Terms
- 13. Contact and Complaints
Definitions and Interpretation
The meaning of the following words and phrases used in these Terms is given below:
"bdoky" or "Platform"
The bdoky.cam website and all services, applications and operations under it.
"User" or "Member"
Any person who has created an account on bdoky or is using the platform.
"Account Balance"
The total amount of funds held in a member's wallet, derived from deposits and winnings.
"Bonus Funds"
Promotional credits granted by bdoky, which are withdrawable subject to meeting specific wagering requirements.
"Wagering Requirement"
A specified amount of bets that must be placed before bonus funds can be withdrawn — this condition is called the wagering requirement.
"Contact Channels"
bdoky's approved means of contact — 24/7 live chat and email: [email protected]
Account Registration
To become a member of bdoky, the following conditions must be met:
- You must be 21 years of age or older.
- Each person may create only one account. Creating multiple accounts under the same identity or from the same device will result in permanent closure of all accounts and forfeiture of all balances.
- All information provided at the time of registration must be accurate, complete and up to date.
- It is entirely the member's own responsibility to keep their account password confidential.
- Any unauthorised access to the account must be reported to us immediately.
- Transferring or selling a bdoky account to any third party is strictly prohibited.
Age Verification and Identity Proof
bdoky places the highest importance on protecting minors. We reserve the right to verify the identity and age of members at any time.
Required Documents
- National ID Card (NID)
- Passport or driving licence
- Utility bill or bank statement for address verification
- Proof of ownership of the payment method
Verification Process
Withdrawals may be put on hold until verification is complete. Verification may be requested on any account at any time if it appears suspicious. Once documents are submitted, the process will be completed within a set timeframe.
Deposits and Withdrawals
Deposit
- Minimum deposit amount: ৳300 (applicable for all methods).
- Accepted methods: bKash, Nagad, Rocket, Upay, bank transfer.
- Deposits are generally credited to the account instantly.
- The deposit method must be registered in the member's own name.
- Depositing through a third party is strictly prohibited.
Withdrawal
- Minimum withdrawal amount: ৳800.
- Standard processing time: 15 minutes to 2 hours.
- Withdrawal requests must be made via the same method used for the deposit.
- Large withdrawals may be delayed until identity verification is complete.
- bdoky reserves the right to investigate any suspicious withdrawal request.
Bonuses and Promotions
Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to receive this bonus:
- Before withdrawing bonus funds, a total of 25 times the bonus amount must be wagered.
- Wagering must be completed within the set time limit after the bonus is activated.
- Each member may receive the welcome bonus only once.
- bdoky reserves the right to modify or cancel any bonus offer at any time.
VIP Cashback Program
Weekly cashback benefits are available across bdoky's four VIP tiers:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.8% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
Advancement through VIP tiers is determined based on a member's gaming activity and participation on the platform.
General Bonus Terms
- If evidence of bonus abuse is found, the bonus and any associated winnings will be forfeited.
- Any attempt to collect bonuses from multiple accounts will result in closure of all those accounts.
- Each bonus offer may have its own specific terms, which will be detailed on the promotions page.
Gaming Rules
Fair Play Policy
bdoky ensures fair play across all games. Our gaming engine operates using reliable technology and every outcome is determined entirely independently. If an incorrect payment occurs due to a technical error, bdoky reserves the right to recover that amount.
Bet Limits
Each game has specific minimum and maximum bet limits, which are displayed in the game interface. bdoky reserves the right to change the bet limits for any member or restrict them from certain games.
Technical Issues
If a game is interrupted mid-way due to a lost internet connection, server issue or other technical reason, bdoky will resolve the matter reasonably. In such cases, the affected round may be cancelled and the bet amount refunded.
Live Casino Special Conditions
In live dealer games, the dealer's decision is final. If the outcome of a round is uncertain due to a video streaming issue, the bet will be cancelled and the amount refunded. Using inappropriate language in chat may result in temporary or permanent account closure.
Prohibited Activities
The following activities are strictly prohibited on the bdoky platform. Violating these rules will result in immediate account closure and forfeiture of all funds:
- Creating or operating multiple accounts.
- Creating an account using a false or another person's identity.
- Abusing the bonus system, arbitrage betting or collusion.
- Using any automated software (bots) or scripts on the platform.
- Money laundering or depositing funds from illegal sources.
- Attempting to defraud or harm other members.
- Attempting to breach the platform's security systems.
- Any attempt to manipulate game outcomes.
- Making deposits or withdrawals using a third party's account.
- Filing chargebacks or unauthorised payment disputes against bdoky.
Responsible Gaming
bdoky believes that gambling is a form of entertainment — it is not a source of income. We encourage our members to play responsibly.
Self-Restriction Tools
Members can apply the following restrictions through our support team:
- Setting daily, weekly or monthly deposit limits.
- Setting bet limits.
- Requesting temporary or permanent account closure.
- Self-exclusion for a specified period.
Support and Guidance
If you feel that gaming is getting out of your control, please contact us via our 24/7 live chat. Our trained support team is always ready to help you. For more information on responsible gaming, visit our Responsible Gaming page.
Privacy and Data Protection
Data Collection and Use
bdoky collects members' personal information solely for the purposes of providing services, verifying identity and ensuring security. We never sell members' personal information to third parties. All data is protected by SSL encryption.
Cookies and Tracking
Our website uses cookies to improve service quality and personalise the user experience. To learn about our full privacy policy, please read the Privacy Policy page.
Account Closure & Suspension
Account Closure by Member
Any member may request to close their account at any time. Any eligible balance in the account should be withdrawn before closure. To close your account, contact us via 24/7 live chat or email.
Account Closure by bdoky
bdoky may temporarily or permanently close an account in the following circumstances:
- If evidence of a terms violation is found.
- If fraud or money laundering is suspected.
- If a member fails to cooperate with identity verification.
- If a member is proven to be a minor.
Limits of Liability
Limitations on Service Provision
bdoky strives to ensure the highest quality of service, however our liability is limited in the following areas:
- Losses caused by internet connection issues.
- Service disruptions during scheduled maintenance periods.
- Losses caused by issues with a member's own device or software.
- Temporary disruptions caused by unexpected technical problems.
Limit of Compensation
If a member suffers financial loss due to our error, the maximum compensation will be limited to the amount of the transaction in question. bdoky will not be liable for indirect, incidental, or consequential losses.
Changes to Terms
bdoky reserves the right to change, amend, or update these terms at any time. Members will be notified in a timely manner of any significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms. We therefore recommend reviewing this page regularly. The date of the most recent update will always be displayed at the top of this page.
Contact & Complaints
If you have any questions or complaints about these terms, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.
24/7 direct support in Bengali — via the live chat button on the website.
Live chat: immediate. Email: as soon as possible.